At nunicopenhagen.com you can buy jewellery via our web shop. To make a purchase at www.nunicopenhagen.com, follow these steps:
-Find the item (s) you want and put them in the shopping cart
-You can always see the contents of your shopping cart in the upper right corner. Then go to the checkout by pressing "View Basket" or "Order"
-Proceed by pressing "order".
-Enter your personal information.
-Select shipping and payment method
-Check that all information is correct. Read and accept our terms and conditions and approve the order.
It is important that you apply the order to the correct name and address. If the package can not be delivered by PostNord due to errors in the stated address or because of unknown address, you will be charged a shipping fee of 50,- DKK if you want us to resend the to you.
All prices on the website are incl. VAT and other taxes.
We will receive the following credit cards:
All payments are made through secure encrypted SSL connections.
A 14-day right of withdrawal is granted on products purchased at nunicopenhagen.com. The right of withdrawal expires from the time the goods are transferred to the consumer. Should the purchase be undone within 14 days, we will refund the price.
In order to use the right of withdrawal, the goods must be delivered to Postnord or another carrier no later than 14 days after receipt.
The condition for using the right of withdrawal is that the goods are returned in substantially the same condition as delivered. If the goods are not returned in substantially the same condition, the goods are estimated by Nuni Copenhagen based on a possible sales value, which may result in the termination of your rights.
If Nuni Copenhagen has wrongly sent you defective or incorrect goods, you decide on the return, whether to ship a new item or refund all costs. However, it is a prerequisite that you claim the error or defect in the goods by contacting us by e-mail at the latest 3 days after receipt of the goods.
All products returned to Nuni Copenhagen must be properly wrapped. Notice the "cancellation right" package and attach a copy of the purchase invoice as proof that the returned goods have been purchased from Nuni Copenhagen.
The cost of returning the goods is borne by the consumer. If an error has been made on our part, we will of course pay the shipment. Goods returned on demand or sent without postage are denied by Nuni Copenhagen.
Return due to cancellation takes place at the buyer's own expense! We recommend that the item be returned via postal Denmark and that the item is sent as a packet. That way, it is possible to track the package in Post Nord system, thus eliminating any doubts as to whether the product has been handed over to Nuni Copenhagen, the customer will also be able to request the package if extradition has not taken place.
Return Address is as follows:
Nuni Copenhagen ApS
Langvad Mølle Vej 3
Nuni Copenhagen returns the amount within 30 days in accordance with section 12c of the Consumer Agreement Act. When you regret the purchase, the purchase price will be refunded to you by transfer to your bank.
You always have 2 years of warranty on goods purchased in nunicopenhagen.com and, of course, are fully covered by the rules of the Buyer Act. This means that you can either get the item repaired, replaced, issued a proof of payment or rejection of the price depending on the specific situation. It goes without saying that the complaint is justified and that the defect has not arisen due to incorrect use of the product or other damaging behavior. It must be advertised within a reasonable time after you have discovered the defect of the item. If advertised within two months after the defect has been discovered, the complaint will always be timely.
When you want to return a product, it must be submitted to our address: Nuni Copenhagen ApS, Langvad Mølle Vej 3, 4000 Roskilde Denmark with a clear description of the error. Before sending, please send an e-mail to firstname.lastname@example.org